SHIPPING POLICY

Since your order will be custom made especially for you and according to your kid’s measurements,
we’ll hand knit and ship it within 5 -7 days (Monday – Saturday, 08.00 – 16:00) via Post Registered
mail.
Tracking number will be provided to you so you can track your order.
Orders above 70 EUR will be free shipped all over Europe.
Estimated delivery time via Post Registered mail is 15 - 30 days.
If you have need of express delivery, please contact us via mail. In this case, shipping costs will be on
you.

RETURN & EXCHANGE POLICY

We guarantee for the quality of our garments but if you are still unhappy and unsatisfied with your
order, you can return the clothes within 15 days (in the same condition as you’ve received it) .
Your costs will be fully refunded. Shipping costs will be on you.

PAYMENT POLICY

All clothing prices are expressed in euros (EUR).
You can pay your order via credit card (Visa, Mastercard).
Your credit card will be charged when you’ll place your order.

PRIVACY POLICY

Our privacy policy is on very high level.

We only collect information that are important and related for completing the payment and order delivery.  This includes your: billing address, shipping address, email address, credit card information. 

The information won't be shared with anyone and we're taking all needed measurements to protect your personal information and privacy.